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Sales suits are strictly non refundable and non returneable, due to the vast reduction in price. We will replace or refund non sale items provided they are returned complete unused and in their original packaging with any appropriate labels and tags intact within 7 days of receipt.You must take reasonable care of the goods and immediately return them to us in the normal way. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase.You can return your goods via a Post Office using a second class recorded delivery for parcels under 1kg in weight. You need to ensure that you get the proof of posting and adequate insurance to cover the value of returned goods. We do not provide a free return service.Please ensure items are adequately packaged and labelled and your completed returns form is enclosed. Please note all tailor made suits are non returnable and non refundable.
Please note the following important points about the returns:
1. You must take reasonable care of the goods and immediately return them to us in the normal way. We will not consider that you have taken reasonable care of the goods if they have been used in a way or to an extent beyond what would be reasonable when examining the goods in a shop before purchase. The returns will not be accepted in this case.
2. In case of unwanted items or where the customer simply changed their mind, We will only refund the value of the item(s) but the postage and packaging costs will not be refunded. In case of card payments, the card transaction charges will also be deducted from the total amount before refund.
Card Transaction Charges : Debit Cards - £1.00 , Credit Cards - 3%
3. In case of a return where by returning goods you order total after deducting the value of the returned goods is less than £100.00 your free delivery offer shall be negated and £5.99 will be deducted from your refund.
4. We do not offer refunds on offer/Sale items due to vast reduction on price.